Cookie Policy
Last updated: February 2025
This page explains how DigitalFlowRelay uses tracking technologies on digitalflowrelay.com. We believe you should know what data we collect and why—so you can make informed choices about your online experience with us.
What Are Tracking Technologies?
When you visit our website, small text files get stored on your device. These files help the site remember things about you between visits. Some people call them cookies because... well, somebody thought that sounded friendly back in the 90s.
But it's not just cookies anymore. We also use web beacons, pixels, and local storage. They all serve similar purposes—tracking how you interact with our platform so we can improve your experience and understand what's working (and what isn't).
Types of Tracking We Use
Not all tracking technologies do the same thing. Here's how we categorize what we use on digitalflowrelay.com:
Essential Tracking
These make the website actually function. Without them, you can't log in, navigate between pages properly, or submit forms. They're necessary for basic operations—think of them as the foundation that keeps everything from falling apart.
Functional Tracking
These remember your preferences. Language settings, region choices, whether you prefer dark mode—small quality-of-life improvements that make your visits more convenient. They're optional but helpful.
Analytical Tracking
We use these to see how people move through our site. Which pages get the most attention? Where do users drop off? This information helps us spot problems and plan improvements. All data is anonymized—we're looking at patterns, not individuals.
Marketing Tracking
These help us understand which marketing efforts bring people to our platform. If you clicked an ad or followed a link from an email campaign, marketing trackers tell us that context. We use this data to refine our outreach and avoid wasting resources on channels that don't work.
How We Use This Information
Collecting data is one thing. Actually using it responsibly is another. Here's what happens with the information we gather:
- We analyze usage patterns to identify bugs and technical issues before they affect more users
- We test new features with small groups to see if they improve the experience or just add clutter
- We monitor performance metrics to keep load times reasonable and navigation smooth
- We track which content resonates with our Taiwan-based audience so we can create more of what's useful
- We measure campaign effectiveness to focus our marketing budget on channels that actually work
Everything we track serves a specific purpose. We don't collect data just because we can—that would be wasteful and invasive. Each tracking method has a clear business or technical justification.
Specific Technologies We Deploy
If you want technical details, here's what's running on digitalflowrelay.com:
| Technology | Purpose | Duration |
|---|---|---|
| Session cookies | Keep you logged in while you navigate the platform | Until you close your browser |
| Preference cookies | Remember your language and display settings | 12 months |
| Analytics scripts | Track page views and user interactions anonymously | 24 months |
| Marketing pixels | Measure campaign performance and conversion rates | 90 days |
Data Retention and Security
We don't keep tracking data forever. Different types have different lifespans based on how we use them.
Session data disappears when you close your browser. Analytics data gets aggregated and anonymized after three months—individual session details are deleted, but the statistical patterns remain for long-term planning. Marketing data has a shorter retention period because campaign relevance fades quickly.
All tracking data is encrypted during transmission and storage. We use industry-standard security protocols to prevent unauthorized access. Only team members who need this data for their specific roles can view it, and access is logged for accountability.
Managing Your Tracking Preferences
You're not stuck with our default settings. Here's how to take control:
- Open your browser settings and look for the privacy or security section
- Find the option for managing cookies and site data (exact wording varies by browser)
- You can block all tracking, allow only essential technologies, or create custom rules for specific sites
- Some browsers offer "Do Not Track" signals—we honor these requests when we receive them
Keep in mind that blocking essential tracking will break core functionality. You might not be able to log in or save preferences. Analytical and marketing tracking can be disabled without affecting your ability to use the platform.
Third-Party Services
Some tracking technologies on our site come from external providers. We use analytics platforms and marketing tools that operate their own tracking systems. These services have their own privacy policies and data handling practices.
We carefully vet third-party providers before integrating their tools. But once you click through to an external service or platform, you're subject to their policies, not ours. We recommend reviewing the privacy documentation of any third-party tools you interact with through our site.
Updates to This Policy
Technology changes. Regulations evolve. Our business grows. This policy will need updates over time to reflect those changes.
When we make significant modifications, we'll update the date at the top of this page and notify active users through email or an in-platform message. Minor clarifications or formatting improvements might not trigger a notification, but the updated date will always reflect the most recent version.
Questions About Our Tracking Practices?
If something here doesn't make sense or you want more details about specific technologies, reach out. We're happy to explain our approach and address concerns.